Customer Testimonials

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DealerRater Mar 1, 2024

Jacob made the whole process easy, fun, & stress free! The whole purchase day went faster than it took just to test drive a car at a different dealership.

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DealerRater Feb 29, 2024

I had a great experience buying my Volkswagen here. The staff is very knowledgeable & the process is very easy. I like that that this dealership has gone paperless, which eliminated most of the paperwork because everything was on an iPad. Will definitely be back for the iD Buzz at this dealership.

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DealerRater Feb 29, 2024

Ready for me at appointment time; explained a repair with photos that will be needed in the future; completed my maintenance quickly; washed the car; and treated me like my business was valuable

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DealerRater Feb 28, 2024

Cauther treats me like family for all of my service needs with no pressure and empathy for my needs.

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DealerRater Feb 28, 2024

Friendly and helpful They were proficient and quick to install the recall Tracking on the app allowed me to follow the progress

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DealerRater Feb 25, 2024

Above and beyond the call of duty. Awesome Service, Excellence integrity honesty that I would recommend my clients friends and family

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DealerRater Feb 23, 2024

Smooth transaction but I did have to discuss the lifetime warranty. It was not going to be honred. I had to discuss it with finance manager and he made it right. If I didn't ask about it, I would of not had it.. I also was hoping for a better price on extended warranty but didn't so I declined it.

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DealerRater Feb 23, 2024

Robert was very helpful, easy to work with, and professional. Best car buying experience ever!

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DealerRater Feb 23, 2024

Direct, honest, fair and quick. I was in and out the door in under an hour with a great deal on the vehicle I wanted.

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DealerRater Feb 23, 2024

Justin was great, smooth transaction Good experience, would definitely buy from this dealership again Great

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DealerRater Feb 23, 2024

Justin was really great to work with. I do not enjoy the car buying experience, in fact I kind of dread it. After my last experience I was certain I would only buy from carvana or Carmax in the future. Justin won me back. He was really chill, no pressure, just a really nice person. He helped me with a handful of things immediately after the sale such as getting windows tinted, fixing a small dent, made sure things I left in my trade-in got back to me. The car I bought somehow got a crack in the windshield at ...

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DealerRater Feb 21, 2024

Professional was knowledgeable and car was done on time She was quite friendly explained everything to me

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DealerRater Feb 20, 2024

Easy, quick, clean Staff is friendly and helpful and answered all my questions. Waiting area is comfortable

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DealerRater Feb 18, 2024

Great service as usual. The driver, Ron, was very courteous and punctual. It was a great experience all around.

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DealerRater Feb 17, 2024

Friendly and helpful Easy to work with, knowledgeable, took the time to explain things thoroughly

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DealerRater Feb 17, 2024

Good experience Good experience Good experience Good experience Good experience Good experience Good experience Good experience Good experience Good experience Good experience Good experience

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DealerRater Feb 17, 2024

No Quick service and friendly and reliable and awesome. Happy to have a celebrity Perfection

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DealerRater Feb 16, 2024

Friendly and easy to work with. Pressure free sales experience Very welcoming environment. Will definitely refer family and friends

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DealerRater Feb 16, 2024

Quick, informative Pleasant, no hard sell, clear about process, good presentation of product, believable Friendly

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DealerRater Feb 16, 2024

I bought a new key fob at Tynan's and had the new fob programmed in the service department. Catherine took care of getting the work done quickly.

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DealerRater Feb 15, 2024

Right on time, fast, knowledgeable and good customer service. Answered all my questions and explained so I could understand.

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DealerRater Feb 14, 2024

Calysta was great! There was a bit of confusion regarding prepaid maintenance agreement, but she sorted it out and went above and beyond recommending tire replacement options.

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DealerRater Feb 14, 2024

Quick and convenient Volkswagen service experience. I had a coupon for the service and Brian offered something a bit better. Thank you!

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DealerRater Feb 14, 2024

Great Everyone was fantastic and the experience was amazing and could not have been better

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DealerRater Feb 10, 2024

Was easy and smooth! Was easy and smooth. I had my kids with me and they were nice about it. They also were fast and very helpful.

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DealerRater Feb 10, 2024

Everything went well and everyone was nice and professional. I look forward to using Tynan's again.

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DealerRater Feb 10, 2024

I have full faith in Tynan's more than I do in Emich. You have the knowledge and speed that says everything about your dealership

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DealerRater Feb 9, 2024

I had a great experience with Justin buying my new car. Justin is very knowledgeable about the vehicles and the different features. He made the whole process car buying process comfortable and enjoyable!

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DealerRater Feb 9, 2024

Tynan's was very communicative and broke things down in a way I understand. The staff was all very personable and helpful. I will come back for any future repairs.

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DealerRater Feb 8, 2024

I purchased my car from Tynan's in 2014. They have done all my car's service since. They are a professional service center, folks there are friendly and experienced. After servicing the car they wash it! I have great confidence in them.

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DealerRater Feb 8, 2024

Lovely experience with Justin. His repeated perseverance made the process smoother. He did all thats been promised without fail. Overall experience was delightful and got the vehicle in time as promised.

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DealerRater Feb 7, 2024

My car problems were easily understood. The attendant was patient and understanding. My needs were met.

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DealerRater Feb 7, 2024

The dealership diagnosed the issue, gave me a couple options with costs and timelines, and provide a loaner car. They were very communicative throughout the process.

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DealerRater Feb 6, 2024

Efficient reliable and honest Was very efficient reliable and honest. Good work on my car

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DealerRater Feb 6, 2024

Friendly and very pleasing to work with. Knowledgeable about the cars and features. Contained in them

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DealerRater Feb 4, 2024

I was treated with kindness and respect, it was the best car buying experience of my life.

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DealerRater Feb 4, 2024

Great salesperson and ease of paperwork listened to what we wanted and made it happen

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DealerRater Feb 4, 2024

great, felt like could have gotten more value for the car that i traded in

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DealerRater Feb 3, 2024

Everyone was very nice and the work was done quickly. I'm glad they were able to wash the car also.

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DealerRater Feb 3, 2024

OUTSTANDING, ABOVE AND BEYOND I would recommend all of my family friends and acquaintances for any service needs at TYNAN'S Volkswagen

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DealerRater Feb 3, 2024

I liked my (basic) Volkswagen Jetta SE. However, the Volkswagen Taos (SUV) has every feature that I have always wanted.

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DealerRater Feb 3, 2024

Great service all around! I've been to Tynan's Volkswagen multiple times over the last three years and they have always done an excellent job. Thank you!

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DealerRater Feb 3, 2024

I always have a great experience at Tynan's VW. I find them extremely trustworthy and always friendly!

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DealerRater Feb 2, 2024

Amazing ?? I was treated very well and my expectations were exceeded I will be back

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DealerRater Feb 2, 2024

Good value for oil change with coupon. I declined tire rotation from past experience with Tynan's. They, like many dealers charge for the rotation but often fail to actually rotate them. This has significantly reduced the life of the tires.

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DealerRater Feb 1, 2024

Always a pleasure to work with anyone at Tynan's! Very kind group of people who make any process easy and understandable.

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DealerRater Feb 1, 2024

Fast, friendly and helpful. Brian was excellent in explaining and guiding me on what to do next.

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DealerRater Feb 1, 2024

Fast, friendly service done right. Service was great. Oil change was done quickly. Very friendly & knowledgeable service writer.

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DealerRater Feb 1, 2024

Brian was friendly, the waiting room was clean, service was quick! It was quick and painless

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DealerRater Feb 1, 2024

Professional, courteous staff; expeditious service, nice clean car. Typical Tynan's experience for me! Tynan's rewards loyalty; much appreciated

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DealerRater Jan 31, 2024

Always prompt and courteous service Tynans always advises of repair cist before work is commenced.

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DealerRater Jan 31, 2024

Had my car repaired. Went much faster than expected. Great customer service. Such great people!

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DealerRater Jan 31, 2024

Always first rate, courteous service! I have been doing business with Tynan's for 15 years and will continue to do so for as long as I drive a car!

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DealerRater Jan 30, 2024

Easy and fast. She was very knowledgeable and helpful I will definitely be going back for services regarding my car

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DealerRater Jan 29, 2024

Straightforward It was straightforward service, I appreciated that they washed the car Didn't take as long as they said it would

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DealerRater Jan 28, 2024

She made me comfortable and explained all I needed. She was charming and supportive Bravo.

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DealerRater Jan 28, 2024

Joseph was super easy to work with and was able to deliver the van. Super appreciative for how easy he made it.

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DealerRater Jan 28, 2024

Speedy and efficient Speedy and efficient when it comes to communication Very professional and keeps me updated on what's going on with my vehicle

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DealerRater Jan 28, 2024

Got me in and out quicker but the frustration I had is that I mentioned to her I had just had my battery changed out through Tynan's and that then the check engine light came on. The next week. Instead of clarifying with her team if that might be a complication of the battery change she said it wasn't related to the battery at all and instead is an emissions issue. Except the internet confirms this is a common complication of the battery being switched out if the mechanic doesn't reset that. So instead of offering to ...

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DealerRater Jan 28, 2024

Everyone I interacted with was pleasant and helpful. A great service center. Great customer service.

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DealerRater Jan 27, 2024

Calysta was very helpful and pleasant Also I talked to Jacob- xxx't manager about our Jetta who was helpful

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DealerRater Jan 27, 2024

Great. Right to the point. I knew what I wanted and I got it. This review sucks.

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DealerRater Jan 27, 2024

It was fast and the service was excellent Very clean facility and the employees were very friendly and helpful

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DealerRater Jan 26, 2024

Excellent service. Calista was exceptional!!! Tynan is our choice for purchase and service Highly recommend

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DealerRater Jan 26, 2024

The sales, Jusitn, and finance team were very accommodating with out specific needs. The whole experience was completed in a timely matter especially since we bought 2 cars. The knowledge and experience were definitely noted. Thank you!

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DealerRater Jan 26, 2024

The sales and finance team were very accommodating with out specific needs. The whole experience was completed in a timely matter especially since we bought 2 cars. The knowledge and experience were definitely noted. Thank you!

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DealerRater Jan 26, 2024

Always polite and great at giving updates The front desk is very inviting and efficient.

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DealerRater Jan 26, 2024

She did her job but didn't care. I was one more She didn't show any interest nor she did bother to explain me my cars situation. She didn't say a word. Just gave my keys and that's it.

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DealerRater Jan 26, 2024

Got appt quickly, all concerns addressed, answered my questions and showed me what I needed to do to follow up, all personnel courteous.

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DealerRater Jan 26, 2024

Very efficient, professional and friendly atmosphere. The car buying experience was a pleasant experience, Florian and Chris went out of their way do accommodate my needs and made me feel very comfortable throughout the experience

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DealerRater Jan 25, 2024

Over all a great experience It was a basic oil change nothing big I appreciate Calysta's help in answering all my questions thank you have a nice day

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DealerRater Jan 25, 2024

Great service, clear communication, and I came in to have a flat fixed, service tech washed my car it was great to come out and see my car sparkling

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DealerRater Jan 25, 2024

Honestly, the best experience I've had with a dealership. Extremely happy with the service provided and will definitely consider trading my ID4 in for another Volkswagen when this lease is over.

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DealerRater Jan 24, 2024

I was buying out the contract for my VW Jetta that I was leasing. Everything went better than well.. Gabriel was helpful, friendly and patient with me, which was so appreciated!

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DealerRater Jan 24, 2024

Had an appointment and told 1 to 1 1/2 hour to complete oil change and 1 and 3/4 the car didn't move from parking lot. I was told by the advisor that the appointment was just to check in with advisor so work completion was not talked about so I asked for the service director and Mr. Cooper said all the correct things and got the car completed asap.

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DealerRater Jan 24, 2024

Cauther has been always courteous and dependable in has been the best service consultant I ever had.

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DealerRater Jan 24, 2024

She immediately took care of the tire puncture issue and she had them to do the carwash as well.

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DealerRater Jan 23, 2024

Pretty much simple and seamless Staff were on top of CS, updated me with information during the process of getting the vehicle done

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DealerRater Jan 23, 2024

Great customer service, good listener and understand my concerns and addressed them Productive, dedicated, classy

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DealerRater Jan 23, 2024

Quick, easy & great communication Our experience was great, dropoff was quick and simple. We had great communication and everything went smoothly

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DealerRater Jan 23, 2024

Took care of my needs very quickly, much faster than I anticipated. Very happy. Plan to continue going there for my VW needs.

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DealerRater Jan 20, 2024

Justin was awesome as was finance. Kind and quick. Everything was ready when we got there.

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DealerRater Jan 19, 2024

I was initially concerned about the service center’s ability to keep me driving while waiting for back ordered parts. Due to holidays and travel, I had some flexibility for a few weeks but then needed a reliable solution. The service center was able to provide a loaner when I needed it. The part came in sooner than expected and the service center was able to make the repairs and get me back in my own vehicle.

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DealerRater Jan 19, 2024

Calista was outstanding and professional Service delivery was excellent Job was well done and the whole experience was excellent

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DealerRater Dec 27, 2023

Completed quickly Completed the work in the same day. The estimate was three days. Knowledgeable and friendly

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DealerRater Dec 24, 2023

Always friendly and keeps me informed. Very clean waiting area and I am always greeted when I enter.

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DealerRater Dec 23, 2023

Very helpful Great customer service Everyone was very professional and helpful. I was very happy

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DealerRater Dec 23, 2023

They really try to work with you on monthly payments. The wait to get the car detailed and to get to sign the papers was way too long.

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