Customer Testimonials
I felt valued and taken seriously. The dealership performed competent work and exceeded my expectations.
Her name started with an r No, thanks. Persistent A little annoying Seriously? Not loving this.
Tynan's is always helpful and easy to work with. I truly appreciate the people I work with.
The service advisor is a thief The service advisor lady is a scammer Not only is she always rude and angry, but she also lies to customers and takes their money. When I questioned the price, she spoke to one of her colleagues as if he were the manager, even though he wasn't
I had a great experience with the Volkswagen service department! They took care of the recall/service campaign on my Tiguan and also checked my oil levels after I expressed some concerns. I really appreciate them taking the time to address everything and make sure my vehicle was properly taken care of. It’s reassuring to know my Tiguan is in good hands. Thank you for the excellent service!
Great service! Everyone was helpful and friendly. My little 2008 Beetle is humming and ready for winter.
Efficient and honest. Great customer service by Kole! I will be back for my future service needs.
An Outstanding Experience at Tynan’s Volkswagen!
I cannot say enough great things about my experience at Tynan’s Volkswagen, especially working with **Steven Barranco!** From start to finish, Steven was absolutely amazing. He was incredibly patient, kind, knowledgeable, and helpful throughout the entire process. I never once felt pressured or rushed, and he genuinely took the time to listen to my concerns, wants, and needs to make sure I found the right fit.
The dealership also offered me an amazing trade-in deal, which made the entire experience even better. What really stood out was how accommodating the entire team ... Read More DealerRater - Nov 11, 2026
It was a great experience. I was in and out in less than an hour.
I received excellent service on my 2026 Tiguan It required warranty work on differential and bushing repair and replacement
Took my 2019 Volkswagen Atlas there because when I replaced the battery it through codes in the computer, there was all kinds of lights on the dashboard. The start stop feature wasn't working correctly. The transmission was in safe mode. The steering stopped working altogether and when I picked up the vehicle, I was told everything was fixed after paying $290 and I found out that my air-conditioning or my climate control system was non-responsive and the start stop feature was still broken even though I was told the vehicle was '' inspected obviously it hadn't been inspected then after paying ... Read More DealerRater - Nov 6, 2026
Amazing experience! He was so helpful and kind when we really needed help with a recall service.
Great experience at Tynan’s! The whole process was simple, quick, and hassle-free. Great service and a great price. This is our second car from Tynan’s in the last five years, and we’ll definitely be back. Highly recommend!
Super friendly and helpful with all of my questions. Awaiting area was clean and the space was excellent for doing a little bit of remote work. The maintenance on the car was done in less time than I thought and arrived back cleaner than I left it. Thanks for making that an easy maintenance experience.
We brought out 26 Tiguan in for warranty coverage on differential and bushing. They also repaired rear seat noise with new clips and performed an alignment
Took my car there because the battery change messed up the computer in the car and made the steering not work as well as the climate control system have issues all kinds of pop-up messages on my dashboard was told the car was fixed for $290 only to come down there pay the 290 get in my car and realize the climate control still didn’t work and I was still getting error messages on the dash they didn’t kept the car another week charge me another almost $600 and then came to pick up the car paid the $600 only to find ... Read More DealerRater - Nov 5, 2026
Very knowledgeable. Good attitude very polite Very patient with the customers I don't know nothing else to say
Very easy to work with He took his time and went through my services before and found out they didn't have my address because I was not getting any kind of letters or discounts or nothing from you guys and he fixed it and I appreciate it
I arrived at the dealer with a major oil leak caused by another VW dealership's faulty work. Ella and Matt gave me a great loaner car, diagnosed the problem and fixed it promptly and professionally.
Fast and friendly service. They kept me informed and updated. Fast, friendly, responsive, polite and professional.
Great service and took care of everything I needed! Recognized a part that I needed was covered under warranty and was able to also take care of the replacement quickly.
They are friendly and told me exactly what to expect. They do a wonderful job of explaining.
Always immediate and professional customer service. I always appreciate visiting this location, especially the checklist and video inspection report with service recommendations.
I can't speak highly enough about Justin and my experience at Tynan's. I came in with one idea of what I wanted based on my own research and information and Justin took the time to respectfully ask me more questions and push a little bit deeper, even though I came in completely guarded and defensive. In the end I ended up with a screaming good deal and a car that I love and I'm so entirely grateful. He was kind, professional, and like I said took the time to really know what would best suit my needs ... Read More DealerRater - Oct 30, 2026
Staff was helpful in getting checked in. Services and cost were clearly explained. Service done on time.
Easy to schedule an appointment. Easy to check in. A clean and nice waiting area with free coffee. Staff is friendly and helpful.
Unwilling to help customers and doesn’t believe in team work. The service department has proven not to be for the customer. Horrible customer service skills and lack of communication. Very disappointing experience time and time again. My latest experience left me with zero options headed into a weekend when they had the tools, team members and resources to help. But the service manager refused to help! Very frustrating and I’m not confident I can trust the service provided at this location
Smooth process, start to finish. Fast service and kind people. It took little to no time to complete the service it seemed
Calysta was very detailed in her explanation, helped me understand what was being done, and ensured I was getting the best price. She had wonderful communication and was a joy to talk to. The associate who worked on my car and made the video review was informative and got the work done faster than we had anticipated. The team also ensured a double check was done on the car prior to us leaving the lot.
I got in in a timely manner. They kept me informed on parts and repair time. Reached out to extended Warantee snd set that up. Ride home snd back for pick up, was timely and Ron was very nice. Good experience.
Efficient, polite, helpful. I am very tired dnd I want to go to sleep Goodnight.
She was very friendly and helpful throughout the process. It made taking my car in easy.
I've bought at least 5 cars from Tynans over the years and is always great experience! Justin Delgado is truly such an asset to Tynans! He helped me get into my last two cars with ease and efficiency. Highly recommend you ask for Justin when you are looking for your next car at Tynans! Hands down the best!
Always professional and great at updates We also deal with Rachide, and we like that both services agents keep us informed on the progress and are accommodating when we have any inquiries.
Justin is a great asset to this company. If it wasn’t for him I probably would not have purchased my vehicle. He made sure my least rollover went. Smoothly answered most questions over the phone. It was able to work with my schedule and be flexible. His personality makes it easy to ask questions and he make sure that he pays attention to you and not just listen to you talk I greatly experience my time with him at least with him and then rolled over my purchase with him all in all each purchase on it took me ... Read More DealerRater - Oct 23, 2026
I emailed a bunch of dealers through car gurus trying to get the best price on a Jetta gli manual. This dealer went above and beyond. Gave me the best price and I didn’t spend long at the dealer, was in and out. Ehssan and Justin were easy to work with. Would buy another car from them 10/10
Top notch dealer, helpful staff, get things done. Justin Delgado is my favorite guy, recommend him for his honesty and help in working with you and your needs!
As always, very helpful, kind, and understanding. Never push anything on you and explain things well.
Rachide Reese and the others were very patient and understanding with my situation. They fixed my problem and were very gracious about helping me out
They were very kind and treated me exceptionally They treated me well and listened to my needs. I will always take my business with these guys.
Helpful and very responsive. Good experience! Tynans has always been very helpful with issues that have come up with my vehicle. I always get treated well whenever I go there for help.
Very welcoming and friendly and just let you know what's going on with your car as they have it in the back
Wonderful and very helpful I just love how to greet you. They give you sent you an email to update you and let you know when your car is available when it's done and just also just calling you've been able to call and do a check up on your car.
Smooth process and helpful The made buying a car easy and painless Would send people to purchase a vehicle from there
It was the easiest visit I have ever had. Everything was explained to me and they seemed more than happy to help. They did not make me feel like I was putting them out.
I’ve been going to Tynan’s VW since 2003. I wouldn’t go anywhere else. The folks here are so kind and helpful. They explain everything in detail and in plain English. Calysta was so very kind and caring. Highly recommended!
I love the service and how they treat their customers. They make you feel welcome, they keep you very informed, you don't feel cheated or scammed. I very much like the fact that you are very informed on exactly what services you need, and you receive a video from the technicians showing why you need it. Everything is very detailed and I felt valued as a customer all the way down to being walked to my vehicle as I was leaving.
I always have a good experience when I go to Volkswagen. Between Rachide and salesman, Justin I am guaranteed to always be taken care of!
They always treat me well. I've always had a great experience. They take care of all my needs
Tynan’s is an excellent dealership. I have purchased my last 4 or 5 cars through Tynan’s. They have a great team of people and provide exceptional customer service and car care. I have worked with Justin the last few times when swapping out vehicles and he is always courteous, honest, and timely.
The dealership was very responsive with my issue and allowed me to use a rental car while they fixed my vehicle.
Thank you for the attention you gave to my needs and feed back on future services for the car! She is very happy now!
Excellent service! Ella was very professional, friendly, and helpful from beginning to end. I truly appreciate her attention and the outstanding service she provided. Thank you so much!
It was easy & Rachide was responsive every step of the way. That's it, really.
I was very please they took excellent care of me I would recommend the service to My friends
Quick and efficient service. I always have a good experience. Very kind, knowledgeable and helpful people.
Alex was very great and friendly sales member. We would come back to get another vehicle just because of Alex and his expertise and his friendliness. He made our experience effortless with no pressure felt from him.
Quality work, we appreciate the quickness of repairs when our battery died in the parking lot. We’re confident the service at Tynan's is at a high level.
I was very pleased with everything they did at the dealership They gave me a ride home when I dropped it off and they also completed the work early very appreciative thanks
Dropped car off for an oil change. Was greeted quickly and the car was promptly serviced and returned.
I got a coupon in the mail the same day I got my oil change, I wish I could have used it. I trust Tynans's with my car. And have used them for over 25 years
Prompt service and great support! Calista was very engaged and kept me well informed about the status. She was helpful in explaining a condition that was found and gave me good options to solve it.
We have always been happy with our service at Tynans. We have dealt with them for mny years.
Everything was fine,they explained everything they had to do to my eos and the cost.
Got the work done I needed, however, when I got home needed more work. Okay, I will
Excellent customer service and quick turnaround time on car maintenance. Excellent customer service and quick turnaround time on car maintenance. Additionally the entire staff was friendly and the waiting room was clean.
Calysta is always so helpful and goes above and beyond even when it's a minor fix. I appreciate her willingness to find a solution quickly
Fast and efficient There was a good waiting room and wifi. Calysta was the best ever.
Rachide is the best service guy I have ever had to deal with he's knowledgeable, respectful, has great customer service skills, and super enjoyable to talk to!
Calysta was friendly, honest, happy, timely and professional ! I left today wanting to find a reason to come back Soon!!
Calysta was friendly, honest, happy, timely and professional ! I left today wanting to find a reason to come back Soon!!
the service dept. is very capable. Ella was extremely helpful and knowledgeable. good overall experience
It was an excellent experience. They took the necessary time, but it was worth the wait. There was always good communication, and the technical support team kept us up to date with notifications and updates. The service representative, Rachide, was exceptional and professional. His communication was outstanding.
Brought my vehicle in to receive a diagnostic report for a check engine light. Was promptly scheduled for an appointment after which the vehicle was inspected, recalls were repaired, and cause of the check engine light was identified.
I got an oil change and tire rotation which was done quickly and efficiently. Everyone in the service department provides the same level of service and is helpful whether I call in with a question or walk into the building for assistance.
Has had my car for over a month, and still no solution! Receptionist is communicating, but I’m definitely getting the run around treatment and overcharged. It’s ridiculous and says a lot about Tynan’s.
It's always world class service and professional treatment. Rachide is extremely important to Tynan's business
Rachide should commended for his outstanding customer service. He is a great representative of Tynan's VW!
Took the time to address multiple issues in one visit and did a great job making my concerns feel like a priority.
Alex was extremely incredible salesman very knowledgeable and professional and he make everything easy for us
Everyone there is always extremely professional, courteous, and pleasant. This time was no exception. I was in and out, and the cost was very reasonable for my scheduled maintenance. I don't see myself going anywhere else.
I dropped my car off Monday morning and was told a mechanic wouldn’t be able to look at it until Wednesday. I called and no one had looked at it and was told it wouldn’t be until Thursday.
Very quickly and professional She's very easy to work with and she able to work around my schedule to find an appointment the works for me.
They save my butt and have my back every time. Super professional, courteous, affordable and reasonable. I always have a great experience there.
Rachide found a way to turn my frown upside down. 10/10 Customer Service experience Reliable expertise
Brian provided excellent customer service, helping me when I scheduled my service appointment for the wrong day
Ella was very helpful. My son was driving his ID4 and the tire blew up. I called the dealership and Ella answered the phone and she helped me out right away. I was on my way at no time. I recommend tynan to everybody.
Exelente customer service, From desk person, very nice job I recommend Tynan's service,because it's very good
My car buying experience with Tynan‘s was great from start to finish. I would recommend this dealership to anyone looking to purchase a vehicle.
Service Department was very helpful on this emergency repair. In quickly, repair done in a timely manner and out quickly. I liked the video of the area that needed repair including the explanation of what needed to be done.
They were so incredibly helpful! And went above and beyond to help me figure out what was going on with my car
The front desk service was timely and attentive with regular updates Professional, nice, communicative, quick
The front desk service was timely and attentive with regular updates Professional, nice, communicative, quick
I appreciate their attention to detail and their personalization of the issue at hand, thanks
My experience was relaxing and easy The service was faster than expected and everyone was friendly
Satisfied with the dealership. Somewhat disappointed that the coupon I received in the mail was not auto applied like it has been in the past. To be fair, I didn't ask for it to be, but it usually is, and was a significant difference in price.
Ella is such an asset to Tynan's. Pleasure to work with and responsive. Customer experience is very important to her. 5 stars. Give her a raise
Rawhide, Matt and Ella were very helpful in getting my car repaired. Technician was awesome.
The technician found the issue immediately after running a pressure check and explained that I needed a new water pump because mine was leaking. Matt, Rashid and Ella were all very helpful which I greatly appreciated.
Everyone I dealt with was polite and cordial, not any disrespect. I am dissatisfied with the fact that I spent around 400 on repairs and had to bring it back two days later when I was told the problem was resolved, and when I brought it back i was asked to pay another $650 in repair cost when it sounded like they weren't sure if that repair would resolve it either.